Granting Subscription Access While Awaiting Bulk Payment

Organizations often manage bulk payments for member subscriptions. In such cases, it's important to allow members access to their subscriptions while awaiting payment from the sponsoring entity. This document outlines the recommended approach to enable access without compromising payment enforcement.

A subscription is being paid by an external organization, and individual members need immediate access before the payment is received.

Adjust the Invoice Due Date

  • Navigate to the subscription or invoice settings.
  • Set the invoice due date to a future date that aligns with expected payment from the bulk payer.
  • This ensures the invoice is not marked as overdue, preventing the system from activating the paywall.
  • Members will have immediate access to their subscription.
  • If payment is not received by the new due date, the system will automatically enforce the paywall again.
  • This maintains accountability while offering flexibility.
  • Communicate the adjusted due date to the bulk payer.
  • Monitor the payment status as the due date approaches.
  • Consider setting reminders or alerts for pending invoices nearing their due date.

By adjusting the invoice due date, organizations can ensure seamless access for members while awaiting bulk payments. This method provides a practical balance between user experience and financial control, supporting both administrative efficiency and member satisfaction.