Mition has General Ledger codes and you can check which ones include GST and which ones do not. You can adjust the GST % in Admin Settings > Invoicing > GST The webpage component for Subscriptions lists your publicly available subscriptions, but it by default shows the values pre-GST. If you want to show the amount after GST you need to go into Admin Settings > Invoicing and check OR uncheck the setting called Show all pricing EX GST

Currency String

By default the currency displays as "AU", if your stripe account is not in Australian dollars you should change this to the currency that matches your stripe account. You can change this under Admin Settings > Invoice > Currency String.

For iOS Apps to be approved for the Apple Store, Apple Pay must be setup in Stripe. The alternative is to hide anything to do with subscriptions and payments from the Apps (which is not ideal). To setup Apple Pay, it is straight forward and our team will help you configure Stripe and add a merchant certificate for you that verifies your Apple Pay account. There is also domain configuration and this needs to match the Domains listed in Stripe.

see instructions
https://www.mition.com/api/WebsiteCached/DownloadFile?FileGuid=cbd146b4-9d03-415b-b086-ac95e2acf8ad#EXT=.pdf

For Android Apps to be approved for the Google Store, A merchant ID must be for each customer. The alternative is to hide anything to do with subscriptions and payments from the Apps (which is not ideal). To setup a Google Merchant ID head to https://pay.google.com/business/console, setup a business account. It is straight forward and our team will help you if you get stuck. You will find that approval for the Merchant ID is straight forward but approval for Google Pay API is more difficult, with screenshots of your APP required and the turnaround for approval seems to be over a week.  There is also domain configuration and this needs to match the Domains listed in Stripe.

Give users a 6 digit code over the phone or use PaID for a 1 click payment solution that works with Stripe. Users are not required to login, instead we provide a unique code per user, this remains constant throughout the lifetime of each user. This code will fetch the users lastname and the amount owing and present a STRIPE payment form. To get users to enter the 6 digit code [WebsiteURL]/paid  Use in automated emails. Use this link in an Invoice email and it create the unique link for each client using their unique paID code.  [WebsiteURL]/paid/[PaID]  Once paid any workflows you have setup or payment receipt emails or other automated emails will flow automatically. To enable this go to Admin Settings > Payment Gateway > PaID. A highly effective way for large numbers of members to pay, without having to login, reset passwords and pass 2FA.

Mition has a built in Admin function that will go through each member with no Stripe Customer ID and look in the currently connected Stripe account to match the email address to the user in Stripe. If found it will add the Stripe Customer Id to that user account. The function (once logged on as an Administrator) can be triggered via the URL  [currentUrl]/api/Migration/BulkMatchStripeAccounts  (Where currentUrl is your existing website domain). If this is an existing Stripe Account this step is important as Stripe wont let you have two customers with the same email address, this step matches email addresses to users between your Mition portal and Stripe and adds the StripeCustomerID to the users file for you. This also means if a user has a credit card on file in Stripe, this is now usable in your Mition portal for this client.  Being PCI compliant, no staff member can see any credit card information in full. The Stripe Customer ID allows your Mition portal to tell Stripe who to charge and which account.

The following feature allows our customers to add additional charges to their customers/members in the event they elect to pass on the costs to their customers/members for stripe transactions.

Overview: To accommodate the differing Stripe fees for domestic (1.70% + A$0.30) and international (3.5% + A$0.30) credit card transactions, Mition has implemented the ability to create a flat processing surcharge (e.g. 2.5%) GST inclusive on all Stripe transactions. This solution allows our customers to pass on these costs to users while maintaining a streamlined checkout experience.
The fee charged to the customer is not a match 1:1 of the actual Stripe Fee, this feature is designed to cover the majority of the stripe fee. See challenges addressed below for why.

Challenges Addressed:

• Stripe does not disclose the exact card fee before charging.
• PCI compliance prevents access to the complete card number for origin detection.
• Additional charges would incur further Stripe fees.
• User experience would be complicated by requiring card information entry twice.
• GST implications on invoice totals further complicate fee structures.

Solution Benefits:

• A uniform fee (e.g. 2.5%) simplifies calculations without conditional logic based on card origin.
• Users pay only once, avoiding follow-up billing or re-entry of card details.

Implementation Steps:

1. Adjustable Processing Fee: The processing fee e.g. 2.5% can be adjusted in Admin Settings.
   
2. Payment Screen Notification: Add a disclaimer on the payment screen stating "+2.5% online processing transaction fee."
   
3. Fee Calculation: Calculate the processing fee (2.5% of the transaction subtotal) and add it to the base amount before creating the Payment Intent in Stripe.
   
4. Invoice Display: The credit card processing fee will be displayed on the invoice as a line item labeled “Credit Card Fee.”
   
5. General Ledger Code Setup: Specify the required General Ledger Code for the fee within Admin Settings. If GST is applicable, the system will adjust the Fee/GST amount in the invoice for accurate accounting, the customer will be charged the % and whether the GL Code has GST or not will change the line item to reflect the amount and the GST. If the GL Code for the fee has GST Excluded, the entire fee amount will be in Amount. If the GL Code has GST to be added, the GST for the FEE is calculated and the FEE is split on the Line item between the Amount and GST Amount field (so the total either way is the % charged). This prevents additional GST fee from being added to the customer.
   
6. Refund Process: When refunding tickets, retain the transaction fee if refunding partial amounts. This will ensure the invoiced amount reflects accurate values, marking it as paid accordingly.
   
7. Application Across Modules: This fee will apply to all modules (Events, Subscriptions, and manually created invoices) only when paying via credit card.
   
8. Download Invoice Behavior: Hide credit card fees when users download invoices before payment to prevent confusion regarding payment methods.
   
9. Adjustments by Staff: Staff can manually delete or adjust the credit card fee from an invoice if it is not paid, allowing for alternative payment methods.
   

Setup Instructions for Administrators:

To implement this feature, Mition Global Administrators need to:

• Update the percentage in Admin Settings > Payment Gateway > Stripe Fee.
• Select the appropriate GLCode ItemID in Admin Settings > Payment Gateway > Stripe Fee GLCode.

For assistance with communication regarding this update to existing members, please contact your Mition team.


Example: Stripe Credit Card Fee on Charging (Pricing correct as at July 2025)

1. Details:

• Transaction Amount (including GST): A$99.00
• Credit Card Processing Fee Rate: 2.5% (GST inclusive)
• GL Code for Credit Card Fee including GST: 10%
• Stripe Fee Rate: 1.70% + A$0.30

a) Without Credit Card Oncharging

1. Calculate Stripe Fees:
   Fee Amount: [ (1.70% \times A$99.00) + A$0.30 ]Fee = [ (0.017 \times 99.00) + 0.30 = A$1.683 + A$0.30 = A$1.983 ]
   
2. Amount Received After Stripe Fee:Final Amount Transferred:
   [ A$99.00 - A$1.983 = A$97.017 ]
   

Summary:

• Transaction Amount: A$99.00
• Stripe Fee: A$1.983
• Final Amount Transferred: A$97.017

b) With Credit Card Oncharging

1. Calculate Credit Card Fee (2.5% GST inclusive):Credit Card Fee Amount: [ 2.5% \times A$99.00 = A$2.475 ]
   
2. Total Charge to User (Transaction Amount + Credit Card Fee):Total Charge:
   [ A$99.00 + A$2.475 = A$101.475 ]
   
3. Calculate Stripe Fees on Total Charge:
   Stripe Fee on Total Charge: [ (1.70% \times A$101.475) + A$0.30 ]Fee = [ (0.017 \times 101.475) + A$0.30 = A$1.724075 + A$0.30 = A$2.024075 ]
   
4. Amount Received After Stripe Fee:Final Amount Transferred:
   [ A$101.475 - A$2.024075 = A$99.450925 ]
   

Summary:

• Transaction Amount: A$99.00
• Credit Card Fee Added: A$2.475
• Total Charge to User: A$101.475
• Stripe Fee: A$2.024075
• Final Amount Transferred: A$99.450925

c) Comparison with Stripe Actual Fee

Final Amount Transferred without Credit Card Oncharging:

A$97.017

With Credit Card Oncharging

A$99.450925

Conclusion:

By implementing the credit card fee oncharging, the final amount received by your organisation increases to A$99.450925, compared to A$97.017 without the fee oncharging.

Note: The 2.5% fee is adjustable and each organisation can determine the rate to use to provide a fair basis for their members. In this case the full Stripe Fee was no recouped, but the majority of the fee was able to be passed on.