Subscriptions

  Documentation | Subscriptions

Subscriptions can be setup for your organisation in many ways. As we have been building membership systems for a variety of organisations who have had complex subscription models; you can be sure that mition can cater for your subscription process too.


Types of subscriptions you can setup.

Fixed Term Subscriptions

If your subscriptions start on a particular day of the year and end on a particular day of the year, use this option by setting the Fixed Start Date and Fixed End Date on the subscripting price.

Rolling Subscriptions

If your subscriptions start for that user the day they join, then use this option by leaving the Fixed Start Date and Fixed End Dates blank on the subscription price.


Blended

It is also quite common to have a mixture of some fixed terms and some rolling subscriptions.

The duration, price, welcome email, auto assigned roles are all controlled in the Subscription Admin section too. So you can customise the security users get when they first sign up.

Paywall option

If you would like to prevent users from accessing information or their membership features until they have paid, simply set the option to " No access until paid" on the subscription and set the grace period on the subscription price to 0 days. Setting the grace period to 7 days would allow the user to access membership features/information for 7 days and then enforce the paywall.


There are several automated reminders you can setup for Subscriptions too, for when the subscription is about to expire. So make sure you look at the Auto Reminders Section.


Subscription Components

SubscriptionThis is the main object that you are assigning to members/staff. It has a name you assign to it, like "Trainee Subscription" or "Membership Subscription" and when you assign a subscription it can optionally assign roles with it, like "Trainee" and "Member".Roles give your members access to what they need to see such as webpages, document libraries (see website/document library for more information).Member with subscriptions can be found in the main member search screen, so you c...

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Creating a simple subscription

Creating a simple monthly subscription, that renews and takes money automaticallyThis simple subscription gives a member a monthly renewing subscription, that collects money automatically and provides them access to member resources. Create the subscription (Admin Settings > Subscription Admin) give it a name (and code) "Membership" and give it a description "Join us, become a member and enjoy the benefits instantly".  Mark it as active. Set yourself as the Administrator (Admins are no...

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Fixed Term Renewals

Many organisations in Australia have fixed membership terms such as 1st July to 31st June.The mition subscription engine cater for this type of scenario, our system is so flexible that you can actually have a mixture of fixed terms and non-fixed terms (start date based on when the user subscribes).To create a fixed term subscription, the only difference is the information you put in the Fixed Term Price record. You set the Fixed Start Date and the Fixed End Date and that is it, the term mo...

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Cancelling Subscriptions

You may want to cancel a subscription for many reasons: The user has requested to cancel the subscription The user chose the wrong subscription type Your organisation does not want to offer this subscription or service anymoreHow to cancel a subscriptionCancel a subscription for each member.You can cancel a subscription by finding the user/member and navigating to subscriptions. Then select the subscription by clicking the row and press the cancel button. It will ask you to confirm ...

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Early renewal

Usually, renewal of subscriptions will occurs automatically. Every 4 hours (this was previously once a week), the system looks for subscriptions that expire today or earlier and attempts automatic renewal. As the renewal occurs on the last day of the users subscription, there is no gap where they do not have a subscription. Early renewal is really a concept for those organisations who have fixed term subscriptions (ie 1st July to 30th June). But you can use Auto Reminders if you have members w...

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